Q1:Are you a trade company or manufacturer?
Best: We are manufacturer with our own factory.
Q2:What is the payment term?
Best: 30% deposit and balance before shipping by T/T, or L/C at sight, or cash in USD or RMB.
Q3:Which port will you use ?
Best: Ningbo/Shanghai port.
Q4: Packing with my own logo is available ?
Best: Yes, OEM/ODM is available.
Q5:C an I visit your factory?
Best: Yes. It is ok.
Q6: Can I have a sample order ?
Best: Yes, we welcome sample order to test and check quality,one or two sample is available for our stock models, and the
air-freight charge will paid by customer; for customized model need to check with salesman.
Q7: How can I get a tracking number of my order that has been shipped?
Best: Whenever your order is shipped, a shipping advise will be sent to you the same day with all the information concerning this
shipment as well as the tracking number
Q8: What about the lead time?
Best: Sample needs 1~3 days, mass production time needs about 4~7 days.
Q9:Do you have any MOQ limit?
Best: Low MOQ, 1pc for sample checking is available
Q10: How do you ship the goods and how long does it take to arrive?
Best: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
